Yippiez, on the cab to  Golden Mile to take the coach to Kuala Lumpur~!Pleasant trip on the SIN/KL leg, as we were seated on a double-decker bus with comfortable and spacious seats using Konsortium Services.On board the coach~!Busy Couple (Claudine & David)~! Hees… ♥ @ Yong Peng for Breakfast ♥Happy Princess ♥ Ice Cream~! Hees…Finally reach Swiss Garden Hotel after few hours of ride…It’s strategically located in the heart of Kuala Lumpur between bustling Bukit Bintang and colorful Chinatown.Drop our luggage at the hotel since the rooms are still not ready.

Let’s start our day in Kuala Lumpur~! Woohoo~! (^^.)

Have our lunch at A&W~!Chit chat with Claudine while waiting for our food.Food served~!Walking over to Fahrenheit 88…Uniqlo (or Yunikuro) is the leading fashion boutique from Japan opening the first Uniqlo store in Malaysia at Fahrenheit 88 (formerly KL Plaza), Bukit Bintang, Kuala Lumpur on 4th November 2010.

Uniqlo is for those who love wearing casual clothes yet fashionable and want to look simple~!

Basically Uniqlo products are casual ones and they not only sell the products but also designs.Food Street~!Step into Sungei Wang Plaza and discover a whole new world of shopping pleasures. With seven floors and more than 700 retail outlets to choose from.

Satisfy your fashion urges. Venture into the latest fashion that ranges from Malaysian Haute Couture to causal and formal wear as well as street fashion and accessories. It’s the most fashionable center in town with so many fashion outlets to choose from.After few hours of shopping at Sungei Wang, we walk over to the back lane which is just behind Sungei Wang for our dinner.

Decided to have our dinner @ Dragon View Restoran.Cam-whoring while waiting for food…The wait super long, took around nearly 30-45 mins for the first dish to be served.After dinner, we walk back to Swiss Garden to check in first before continue after next agenda. Welcome X’mas cookie from Management & Staff~!On the Street…@ ChinatownHappy Princess ♥ X’mas Shopping~!

Woohoo~! Ho Ho Ho~!The next morning, we arranged to meet up at 9am for our breakfast in the hotel.

Our Lovely Breakfast~!After breakfast, we start our day agenda as the pick up timing for coach back to Singapore at 3pm in the afternoon.

@ Bukit Bintang MonorailClaudine & David~!Took monorail to Bukit Nanas station.

View of Petronas Twin Towers from Bukit Nanas monorail station.From Bukit Nanas monorail station, we walk over to Hard Rock @ Concorde hotel.

Cam-whoring for around 15 mins while waiting Rock shop to open.@ Rock ShopLoots from Rock Shop~!Walking over to Suria KLCC, spotted so many pubs along the road.Reach Suria KLCC~!

Suria KLCC is Malaysia’s premier shopping centre located at the base of the Petronas Towers in Kuala Lumpur City Centre. It is located on 6 floors, with anchor tenants Isetan, Parkson Grand, Cold Storage Supermarket, Tanjong Golden Village, Signature’s Level 2 Food Court and Marks and Spencer. Suria is the native Malaysian word for Sunshine. It was opened on 1998.

It houses mostly luxury and fashionable shops such as Aigner, Louis Vuitton, Moschino, Prada, Brioni, Marc Jacobs, Hermes, Salvatore Ferragamo, Frank Muller, Bally, Coach, Hugo Boss, Karen Millen, Paul Smith, Fendi, Piaget, Miu Miu, Calvin Klein, Stuart Weitzman, Gucci, Chopard, Versace, Emilio Pucci, Burberry, Chanel, Tod’s, Giorgio Armani, Emporio Armani, Ermenegildo Zegna, Rolex, Alfred Dunhill, DKNY, Jimmy Choo as well as cafes, restaurants, a 12 screen cinema, a concert hall, an art gallery, and a Science Discovery Centre, over 6 floors. It is nestled below the Petronas Twin Towers, the tallest twin towers in the world. It is one of Malaysia’s most popular tourist destinations.New Additional from Lovely Lace~!

♥ 200g of Chocolate Chip No-nuts

♥ 200g of Chocolate Chip with Macadamia nutsAfter shopping, is about time to go back Bukit Bintang.

♥ On board MRT ♥Spotted this public toilet along the road with time limits~! Haha…Decided to have Nando’s for Sunday lunch, since this is the first time for Claudine & David to dine at Nando’s.

On our return trip, Konsortium coach became an Airiel coach with 30 seats instead, we had an uncomfortable ride back to Singapore from KL when coach was changed without prior notice.

The nightmare journey began from here.Once we reach Boon Lay Shopping Centre which nearly 10pm, we are so mad and walk over to Boon Lay / Korsortium office to make a complaint instead and below this is the reply from Mr. Robin who is the in-charge from Konsortium Services.

We would like to, first of all, apologise for the unpleasant encounter for your return trip of KL-SIN on 26/12/10 in that:

a. We did not provide a Konsortium Super VIP (SVIP) Coach with comfortable seating & gently behaved driver(s);
Instead we provide another coach named Airiel (JHD9112) coach, another SVIP coach, but with uncomfortable seating & also an ill-behaved Malay-Speaking-Only driver.

b. We did not instruct / arrange the coach driver to ferry the passengers to Golden Mile Tower (GMT) but to Boon Lay (BL) Shopping Centre.

c. The coach driver had failed to arrange for a stop-over at Yong Peng (YP) for dinner.

We would like to enlighten you that:
a. During peak travel period (like Year-End School Holidays), we would normally enlist some other agent partners in Malaysia, to source for reasonably good-conditioned SVIP coaches (of almost comparable standard to ours) to supplement our fleet of coaches due to seasonal/ sudden shortfall.

b. In this case, we did specify our requirements to Coach Operator of JHD9112 with a seating plan for passengers and also where (which Hotel) to pick up the respective passengers. Our specific requirements stated to the operator are:

– Final destination = GMT;

– A mandatory stop-over for meal (Late Lunch / Dinner) at Yong Peng (YP).

There appears that there is a breakdown in communication between the Coach Operator & the Coach Driver in that

(i) pax were not given a stop-over for meals at YP; &

(ii) pax were brought to BL & not GMT.

We once again apologise for the gross mishap & immerse inconvenience caused to you, and hereby offer a $20 worth of Travel Vouchers to each of the passengers onboard, as token of compensation, & reimburse your taxi-fare claim (against the presentation of taxi-fare receipts).

If you were me would you accept S$20 travel voucher and use back their services again?

As for me, this will be my first and would be my last time using their services~! Kao~!!! @..@